As a Business Operations Specialist (m/f/d) at YT (based in Germany), you play a central role in the entire end-to-end supply chain and ensure smooth operations. You are responsible for order and transport management and, as part of the Global Operations Team, you regularly communicate with our departments on warranty and service cases. You report to the Senior Manager of Operations.
Your mission
All demand, service, and warranty requests from our global partners (B2B sector) are handled by you.
In the B2B sector, you are responsible for the entire end-to-end supply chain.
You enter customer orders into our ERP system, organize global shipments, and handle customs clearance for our products.
You manage the relevant master data in our ERP system.
In communication with the departments, you provide feedback on warranty and service cases.
What you'll bring
You have completed a commercial vocational training in wholesale and foreign trade.
You have professional experience in supply chain, customer service, or customs and transport logistics.
You have good knowledge of MS Office, Z-ATLAS/TIA, and ERP software (preferably SAP Business One).
You work in a meticulous and independent manner, and are highly reliable.
You have excellent German and English language skills.
Team spirit and a "getting stuff done" attitude.
Technical experience and knowledge of bikes are an advantage.
What We Offer
Hybrid work model with the option to work from home.
30 days of annual leave.
JobRad subsidy and discounts on YT bikes, service & repairs, YT clothing.
Flat organizational structure and individual development opportunities.
Team-building activities such as company events or after-work and lunch rides.
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